Here is a Guide to Help you understand art images in the Game.

This is for images that you upload such as Avatars, Banners, and Horse Images

Only three files types are permitted: gif, png, jpg

You can determine the file type by looking at the name of the file with the file extension.

Each file type has different qualities:

GIF: Can have a transparent background (but usually its wonky), the only file type for animations.

Animations produce a very large file that typically won't meet our size requirements. Sorry, but animations are out. They use too much server space and bandwidth.

PNG: Can have a transparent background. Can also produce a very large file size, but you can optimize it to be smaller.

JPG: Cannot have a transparent background, It usually has the smallest file size, and is the recommended file type for our site.

Note: You can only convert an image from one file type to another by using an art program. If you try to rename the file extension, it won't work, because it has internal codes that tell the system what type of file it is supposed to be.

Image Size: This is the dimensions of the image in width and height. Example: 300x300. That is 300 pixels wide by 300 pixels high. You should check what the image size needs to be before creating art.

File Size: This is how large the file size is in bytes. It tells you how much space it takes up on the server. Example: 100K is 100,000 bytes. You should check the file size requirements before creating art.

If you still have problems, make a topic in Art Help, and someone will help you.

Also, there is nothing staff can do to help you with your photobucket issues. That is a different website and is beyond our control. Photobucket is cracking down on how much bandwidth they allow you to use. If you go over their limit they will give an error message. So if you have the photobucket error message then you need to use a different host, or upload to the HEE server.

Good Luck!

The best way to convert/optimize an image is to use an art program, such as Photoshop (paid) or Gimp (free).

But if you aren't an artist, there are some free websites online to help with this.

You can try these. I cant vouch for them, so please dont ask me about them. If they dont work for you, google is your friend, or you can ask for help in the Art Help forum. ;)

Image Optimizers

http://www.imageoptimizer.net/Pages/Home.aspx

http://tools.dynamicdrive.com/imageoptimizer/

Convert Image To A Different File Type

http://image.online-convert.com

http://www.simpleimageresizer.com/online-image-converter

GIMP

Once your image is finished, you'll need to export it as a JPG. To do this, go to file > export as and select the jpg format from the drop down menu. You'll also need to change the file extension on your image. So, if your image says PNG you'll need to change it to JPG Click export.

A small window will pop up with a slide bar, click the checkbox next to "Show preview in image window", this will show how big you image is. From there, adjust the slide bar till your image is the needed size.

Go to file > save as. Select jpg from the drop down menu and click save. A small window will pop up with a slide bar. Make sure the box next to "preview" is checked. Adjust the slider as needed.The format options at the bottom of the popup can affect the size of your image slightly. Which will work best for your image will depend on the image itself, so some experimentation might be needed.